Support
Need help with setup, deployment, or troubleshooting? Review the common questions below or email us with your equipment and use case.
Can I download it now?
Courscene is currently provided through project-based setup and is not offered as a public download. Setup is tailored to the computer, cameras, presentation sources, and OBS version.
Does it require an internet connection?
After setup, core layouts and OBS controls are local-first. Initial web resource loading, remote support, or asset updates may still require internet access.
Does captioning send audio to the cloud?
The default caption workflow runs on the configured Mac and does not require sending lesson audio to a cloud captioning service. Any future third-party service would be disclosed separately.
Can it run on Windows?
The visual layouts are browser- and OBS-based. The current local captioning and automation workflow is primarily configured for Mac. Other platforms require individual assessment.
Include your operating system, OBS version, device model, and steps to reproduce the issue. Never include passwords or access keys.